:root{--brand-white: #ffffff;--brand-ink: #222222;--brand-navy: #232a52;--brand-cyan: #009fe3;--brand-cyan-deep: #0079b3;--neutral-900: #222222;--neutral-700: #4c4f54;--neutral-400: #84878c;--neutral-200: #d4d4d8;--neutral-100: #eef0f4;--cyan-ink: #00527a;--space-0: 2px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-6: 24px;--text-xs: 11px;--text-sm: 12px;--text-body: 13px;--text-base: 14px;--text-lg: 16px;--text-xl: 20px;--bg: var(--brand-white);--surface: var(--brand-white);--surface-soft: var(--neutral-100);--neutral-soft: var(--neutral-100);--text: var(--brand-ink);--text-secondary: var(--neutral-700);--muted: var(--text-secondary);--ink-heading: var(--brand-navy);--edge: var(--neutral-400);--border: var(--edge);--edge-subtle: var(--neutral-200);--card-border: var(--edge-subtle);--line: var(--neutral-200);--interactive: var(--cyan-ink);--link: var(--interactive);--accent: var(--brand-cyan);--accent-strong: var(--brand-cyan-deep);--focus-ring: var(--brand-cyan-deep);--btn-primary-fill: var(--cyan-ink);--btn-primary-fill-hover: var(--brand-navy);--ok: #1c7c44;--ok-soft: #e1f5e9;--warn: #b54708;--warn-soft: #fdf1e2;--danger: #b42334;--danger-soft: #fdebed;--info: #2a5bd7;--info-soft: #e8eefc;--danger-strong: #a2202f;--attention: var(--danger-strong);--attention-ink: var(--brand-white);--radius-card: 6px;--radius-control: 6px;--radius-pill: 999px;--card-pad: 12px 14px;--input-height: 32px;--field-gap: 8px;--control-target-min: 24px;--lane-min-width: 160px;--lane-min-width-wide: 224px;--header: var(--brand-navy);--stage-idle: #aeaeae;--stage-grey: #787878;--stage-amber: #b47800;--stage-blue: #3860b2;--stage-teal: #008282;--stage-purple: #62007a;--stage-orange: #c85a00;--stage-green: #008c46;--stage-red: #c0341a;--app-operations: #8a2f28;--app-planning: #2f6e46;--app-delivery: #274f77;--app-support: #6b4d84;--app-admin: #5c5346}body.app-operations{--header: #e6332a}body.app-support{--header: #96c11f}body.app-admin{--header: #f39200}*{box-sizing:border-box}body{margin:0;font-family:Segoe UI,system-ui,-apple-system,sans-serif;background:var(--bg);color:var(--text);font-size:var(--text-base)}:focus-visible{outline:3px solid var(--focus-ring);outline-offset:2px}.app-header{display:flex;align-items:center;gap:28px;padding:10px 50px;background:var(--header);color:#fff}.app-header h1{font-size:var(--text-lg);font-weight:700;margin:0;letter-spacing:.2px}.app-nav{display:flex;gap:4px}.app-nav button{background:transparent;border:none;color:#c8cde6;padding:8px 14px;border-radius:var(--radius-control);cursor:pointer;font-size:var(--text-base)}.app-nav button:hover{background:#ffffff1a;color:#fff}.app-nav button[aria-current=page]{background:#ffffff2e;color:#fff;font-weight:600}.app-switcher{margin-left:auto;display:flex;gap:4px;align-items:center}.app-switcher:before{content:"Apps:";color:#8a90b8;font-size:var(--text-sm);margin-right:4px}.app-switcher a{color:#c8cde6;text-decoration:none;padding:8px 12px;border-radius:var(--radius-control);font-size:var(--text-body)}.app-switcher a:hover{background:#ffffff1a;color:#fff}@media (max-width: 640px){.app-header{flex-wrap:wrap;gap:8px 16px;padding:10px 16px}.app-nav,.app-switcher{flex-wrap:wrap}}.app-main{max-width:none;margin:0;padding:24px 50px}.topbar{display:flex;align-items:center;gap:12px;padding:6px 20px;background:var(--surface);border-bottom:2px solid var(--edge-subtle);position:sticky;top:0;z-index:20}.topbar-wordmark{font-weight:700;font-size:var(--text-lg);color:var(--ink-heading);letter-spacing:.2px}.topbar-utilities{margin-left:auto;display:flex;align-items:center;gap:8px}.topbar-utilities .app-bar{display:flex;align-items:center}.topbar-utilities .app-version{color:var(--link);font-size:var(--text-sm)}.app-chip-wrap{position:relative;display:inline-flex}.app-chip{display:inline-flex;align-items:center;gap:6px;border:none;border-radius:var(--radius-pill);padding:4px 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auto;min-width:0}.fn-tab{background:transparent;border:none;color:var(--text-secondary);padding:8px 14px;border-radius:var(--radius-control);cursor:pointer;font-size:var(--text-base);white-space:nowrap}.fn-tab:hover{background:var(--surface-soft);color:var(--text)}.fn-tab[aria-current=page]{background:var(--surface-soft);color:var(--text);font-weight:600;box-shadow:inset 0 -3px 0 var(--accent)}.fn-tabs-more{position:relative;display:inline-flex}.fn-tabs-menu{position:absolute;top:calc(100% + 4px);right:0;min-width:180px;display:flex;flex-direction:column;padding:4px;background:var(--surface);border:1px solid var(--edge);border-radius:var(--radius-card);box-shadow:0 4px 12px #1018281f;z-index:30}.fn-tabs-menu-item{text-align:left;background:none;border:none;padding:8px 12px;border-radius:var(--radius-control);color:var(--text);font-size:var(--text-base);cursor:pointer}.fn-tabs-menu-item:hover{background:var(--surface-soft)}.fn-tabs-menu-item[aria-current=page]{font-weight:600;box-shadow:inset 3px 0 0 var(--accent)}.overflow-menu{position:relative;display:inline-flex}.overflow-menu-trigger{font-weight:700}.overflow-menu-list{position:absolute;top:calc(100% + 4px);right:0;min-width:180px;display:flex;flex-direction:column;padding:4px;background:var(--surface);border:1px solid var(--edge);border-radius:var(--radius-card);box-shadow:0 4px 12px #1018281f;z-index:30}.overflow-menu-item{text-align:left;background:none;border:none;padding:8px 12px;border-radius:var(--radius-control);color:var(--text);font-size:var(--text-sm);cursor:pointer;white-space:nowrap}.overflow-menu-item:hover{background:var(--surface-soft)}.rail{position:sticky;top:48px;align-self:flex-start;flex:0 0 180px;width:180px;max-height:calc(100vh - 48px);overflow-y:auto;padding:var(--space-2) var(--space-1);border-right:1px solid var(--edge-subtle)}.rail-items{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px}.rail-item{width:100%;text-align:left;background:none;border:none;padding:8px;border-radius:var(--radius-control);color:var(--text-secondary);font-size:var(--text-sm);cursor:pointer}.rail-item:hover{background:var(--surface-soft);color:var(--text)}.rail-item[aria-current=true]{background:var(--surface-soft);color:var(--text);font-weight:600;box-shadow:inset 3px 0 0 var(--accent)}.rail-back{display:block;background:none;border:none;margin-bottom:var(--space-2);padding:4px 6px;color:var(--link);text-decoration:underline;font-size:var(--text-sm);text-align:left;cursor:pointer}.pane{flex:1 1 auto;min-width:0;padding:24px 50px}.action-bar{position:fixed;left:0;right:0;bottom:0;display:flex;align-items:center;gap:var(--space-4);padding:10px 20px;background:var(--surface);border-top:1px solid var(--edge);box-shadow:0 -1px 2px #1018280d;z-index:20}.action-bar-actions{display:flex;align-items:center;gap:var(--space-2)}.action-bar-feedback{color:var(--text-secondary);font-size:var(--text-body)}.shell-body{display:flex;align-items:flex-start;gap:var(--space-4)}.shell-body-content{flex:1 1 auto;min-width:0;padding-bottom:calc(var(--action-bar-height, 0px) + var(--space-4))}@media (max-width: 640px){.topbar{flex-wrap:wrap;gap:8px 12px;padding:6px 12px}.pane{padding:16px}}.profile-shell{display:flex;align-items:flex-start;gap:var(--space-4)}.profile-main{flex:1 1 auto;min-width:0;padding-bottom:calc(var(--action-bar-height, 0px) + var(--space-4))}.rail-heading{margin:0 0 var(--space-2);padding:4px 8px;color:var(--ink-heading);font-size:var(--text-base);font-weight:700}.rail-count{margin-left:var(--space-2);padding:1px 8px;border-radius:999px;background:var(--surface-soft);color:var(--text-secondary);font-size:var(--text-sm)}.rail-item[aria-current=true] .rail-count{background:var(--surface)}.notification-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;margin-left:var(--space-2);padding:0 5px;border-radius:var(--radius-pill);background:var(--attention);color:var(--attention-ink);font-size:var(--text-xs);font-weight:700;line-height:1}.rail-item[aria-current=true] .notification-badge{background:var(--attention)}.visually-hidden{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.profile-ctx-bar{margin-bottom:var(--space-3)}@media (max-width: 900px){.profile-shell{flex-direction:column}.profile-shell .rail{position:static;width:auto;flex:none;max-height:none;border-right:none;border-bottom:1px solid var(--edge-subtle)}}.screen h1{font-size:var(--text-xl);margin:0 0 16px}.screen-header{display:flex;align-items:center;flex-wrap:wrap;gap:var(--control-target-min);margin-bottom:16px}.screen-header select,.screen-header-actions select{min-height:var(--input-height)}.screen-header h1{margin:0}.screen-header-actions{display:flex;align-items:center;flex-wrap:wrap;gap:var(--control-target-min);margin-left:auto}.search{padding:4px 12px;height:var(--input-height);border:1px solid var(--border);border-radius:var(--radius-control);width:320px;font-size:var(--text-base);background:var(--surface)}.muted{color:var(--muted);font-size:var(--text-body)}.field-hint{color:var(--muted);font-size:var(--text-sm);font-weight:400}.filter-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.card-list{list-style:none;margin:16px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}.card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}@media (max-width: 980px){.card-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 640px){.card-grid{grid-template-columns:1fr}}.card-rows,.card-rows .card{min-width:0}.card-rows .card-main{min-width:0;overflow-wrap:anywhere}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);padding:var(--card-pad);display:flex;align-items:center;gap:12px;flex-wrap:wrap;box-shadow:0 1px 2px #1018280d}.card-main{flex:1 1 240px;display:flex;flex-direction:column;gap:2px}.contact-card{flex-direction:column;align-items:stretch;gap:4px}.contact-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.contact-card-name-line{text-align:left}.contact-card-badges{display:flex;align-items:center;gap:6px;flex-shrink:0}.contact-priority-badge{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;flex-shrink:0;border-radius:50%;background:var(--neutral-100);border:1px solid var(--edge);color:var(--ink-heading);font-size:var(--text-xs);font-weight:700}.contact-emergency-badge{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;flex-shrink:0;border-radius:50%;background:var(--ink-heading);color:#fff;font-size:var(--text-xs);font-weight:700}.contact-card-legend{display:flex;flex-wrap:wrap;align-items:center;gap:4px 16px;margin:8px 0 0;text-align:left;color:var(--muted);font-size:var(--text-sm)}.contact-card-legend-item{display:inline-flex;align-items:center;gap:6px}.record-link{background:none;border:none;color:var(--link);font-weight:600;cursor:pointer;padding:0;font-size:var(--text-base);text-align:left;text-decoration:underline}.record-link:hover{color:var(--ink-heading)}.card-title-link{font-size:var(--text-base);font-weight:700}.badge-danger{background:var(--danger);color:#fff}.badge{display:inline-block;padding:2px 10px;border-radius:var(--radius-pill);font-size:var(--text-sm);font-weight:600;white-space:nowrap}.card-badges{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.badge-label{margin-right:.35em;font-size:.85em;font-weight:500}.link-context{display:flex;flex-wrap:wrap;gap:12px;margin:8px 0}.link-context-card{flex:1 1 240px;min-width:0;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius-card);background:var(--surface-soft)}.link-context-card h2{margin:0 0 4px;font-size:var(--text-sm);text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.link-context-card p{margin:2px 0;overflow-wrap:anywhere}.guided-progression{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin:8px 0 16px;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius-card);background:var(--surface-soft)}.guided-actions{display:flex;gap:8px;margin-left:auto}.badge-active,.badge-logged{background:var(--ok-soft);color:var(--ok)}.badge-enquiry,.badge-qualified-enquiry{background:var(--info-soft);color:var(--info)}.badge-awaiting-review,.badge-on-hold{background:var(--warn-soft);color:var(--warn)}.badge-follow-up{background:var(--danger-soft);color:var(--danger)}.badge-exited,.badge-no-further-action,.badge-cold,.badge-dismissed-as-junk{background:var(--neutral-soft);color:var(--muted)}.badge-arrange-visit,.badge-visited,.badge-consultation-requested,.badge-consultation-sent,.badge-subject-to-approval{background:var(--info-soft);color:var(--info)}.badge-commissioned{background:var(--ok-soft);color:var(--ok)}.badge-urgent{background:var(--danger-soft);color:var(--danger)}.badge-high{background:var(--warn-soft);color:var(--warn)}.badge-medium{background:var(--ok-soft);color:var(--ok)}.badge-low,.badge-new{background:var(--info-soft);color:var(--info)}.badge-in-progress{background:var(--warn-soft);color:var(--warn)}.badge-resolved{background:var(--ok-soft);color:var(--ok)}.badge-closed{background:var(--neutral-soft);color:var(--muted)}.badge-eotas{background:var(--info-soft);color:var(--info)}.badge-p16{background:var(--ok-soft);color:var(--ok)}.badge-outlier{background:var(--warn-soft);color:var(--warn)}.card-overdue{border-left:3px solid var(--danger)}.badge-count{background:var(--warn);color:#fff}.pill{display:inline-block;padding:2px 8px;border-radius:var(--radius-control);font-size:var(--text-sm);background:var(--neutral-soft);color:var(--muted)}.profile{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);padding:var(--card-pad)}.profile h1{margin-top:0}.student-photo{width:72px;height:72px;border-radius:50%;object-fit:cover;flex:none;border:1px solid var(--border)}.student-photo-placeholder{display:flex;align-items:center;justify-content:center;background:var(--surface-soft);color:var(--text-secondary);font-weight:600;letter-spacing:.5px}.profile-grid{display:grid;grid-template-columns:180px 1fr;row-gap:10px;column-gap:16px;margin:16px 0;max-width:720px}.profile-grid dt{color:var(--muted);font-size:var(--text-body)}.profile-grid dd{margin:0;font-weight:500}.dlv-section{background:var(--neutral-soft);border:1px solid var(--card-border);border-radius:var(--radius-card);padding:var(--card-pad)}.dlv-section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}.dlv-section-head h2{margin:0;font-size:var(--text-base);color:var(--ink-heading)}.dlv-section-sensitive{border-top:3px solid var(--warn)}.dlv-add{background:none;border:none;color:var(--link);font-weight:600;cursor:pointer;font-size:var(--text-base);padding:2px 4px;text-decoration:underline}.dlv-add:hover{color:var(--ink-heading)}.btn{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-control);padding:5px 14px;min-height:var(--input-height);cursor:pointer;font-size:var(--text-base)}.btn:hover{border-color:var(--accent-strong);color:var(--interactive)}.btn:disabled,.btn:disabled:hover{opacity:.45;cursor:not-allowed;background:var(--surface);border-color:var(--border);color:var(--text)}.btn-primary:disabled,.btn-primary:disabled:hover{background:var(--accent);border-color:var(--accent);color:#fff}.entry-form{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);padding:var(--card-pad);max-width:720px}.entry-form h1{margin-top:0}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,220px),1fr));gap:var(--field-gap) 16px;margin:12px 0}.form-grid label{display:flex;flex-direction:column;gap:6px;font-size:var(--text-body);color:var(--muted);font-weight:600;min-width:0}.form-grid>label:first-child{grid-column:1 / -1}.form-grid label.field-wide{grid-column:1 / -1}.form-grid input,.form-grid select,.form-grid textarea{padding:4px 10px;border:1px solid var(--border);border-radius:var(--radius-control);font-size:var(--text-base);font-family:inherit;color:var(--text);background:var(--surface)}.form-grid input:not([type=checkbox]):not([type=radio]),.form-grid select{height:var(--input-height)}.form-grid input:not([type=checkbox]):not([type=radio]),.form-grid select,.form-grid textarea{width:100%;min-width:0}.form-grid textarea{min-height:80px;resize:vertical}.form-actions{display:flex;gap:8px;flex-wrap:wrap;margin:12px 0 4px}.form-actions-split{justify-content:space-between}.ehcp-statement{margin:0 0 14px}.ehcp-statement-row{display:flex;align-items:stretch;gap:8px}.ehcp-statement-field{flex:1 1 auto;min-height:64px}.ehcp-statement-actions{display:flex;flex-direction:column;gap:6px;flex:0 0 auto}.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:var(--input-height);height:var(--input-height);padding:0;border:1px solid var(--border);border-radius:var(--radius-control);background:var(--surface);color:var(--text);cursor:pointer}.icon-btn:hover{border-color:var(--accent-strong)}.icon-btn--save.is-saved{color:var(--ok);border-color:var(--ok);background:var(--ok-soft)}.icon-btn--save.is-saved:hover{border-color:var(--ok)}.icon-btn--save.is-unsaved{color:var(--warn);border-color:var(--warn);background:var(--warn-soft)}.icon-btn--delete{color:var(--danger)}.icon-btn--delete:hover{border-color:var(--danger);background:var(--danger-soft)}.icon-btn--add{color:var(--interactive)}.icon-btn--add:hover{border-color:var(--accent-strong);background:var(--info-soft)}.icon-btn--edit{color:var(--interactive)}.icon-btn--edit:hover{border-color:var(--accent-strong);background:var(--info-soft)}.icon-btn--cancel{color:var(--muted)}.icon-btn--cancel:hover{border-color:var(--muted);background:var(--neutral-soft)}.icon-btn--deactivate{color:var(--warn)}.icon-btn--deactivate:hover{border-color:var(--warn);background:var(--warn-soft)}.section-head{display:flex;align-items:center;gap:10px}.section-head h2{margin:0}.section-toggle{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;padding:2px;background:none;border:none;color:var(--muted);cursor:pointer}.section-toggle .chevron{transition:transform .15s ease}.section-toggle[aria-expanded=true] .chevron{transform:rotate(90deg)}.ref-rows{list-style:none;margin:8px 0 0;padding:0;display:flex;flex-direction:column}.ref-row{display:flex;align-items:center;gap:10px;padding:3px 0;min-height:32px}.ref-row-label{flex:1 1 auto}.ref-row--editing{flex-wrap:wrap;align-items:flex-start;padding:6px 0}.card:has(>.card-header){flex-direction:column;align-items:stretch;padding:0;overflow:hidden}.card-header{display:flex;align-items:center;gap:10px;width:100%;padding:12px 16px;background:none;border:none;font:inherit;color:var(--text);text-align:left;cursor:pointer}.card-header:hover{background:var(--neutral-soft)}.card-header .chevron{flex:0 0 auto;color:var(--muted);transition:transform .15s 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